Refund policy

Chargebacks & Payment Disputes

Customer satisfaction is important to us, and we are committed to resolving any issues fairly and professionally.

Before initiating a chargeback or payment dispute, you agree to first contact us at support.fourhrs@gmail.com and allow us a reasonable opportunity to resolve the issue directly.

Unauthorized or fraudulent chargebacks may result in:

  • Cancellation of current or future orders
  • Restriction from future purchases
  • Submission of supporting documentation to your bank or payment provider, including:
    • Tracking information
    • Delivery confirmation
    • Order records
    • Communication history

FOURHRS reserves the right to dispute any chargeback determined to be fraudulent or abusive.