Refund policy
Chargebacks & Payment Disputes
Customer satisfaction is important to us, and we are committed to resolving any issues fairly and professionally.
Before initiating a chargeback or payment dispute, you agree to first contact us at support.fourhrs@gmail.com and allow us a reasonable opportunity to resolve the issue directly.
Unauthorized or fraudulent chargebacks may result in:
- Cancellation of current or future orders
- Restriction from future purchases
- Submission of supporting documentation to your bank or payment provider, including:
- Tracking information
- Delivery confirmation
- Order records
- Communication history
FOURHRS reserves the right to dispute any chargeback determined to be fraudulent or abusive.